jennifer on February 13th, 2012

Last week I did some­thing that hap­pens across cof­fee shops all across Amer­ica. I had a meet­ing at a Star­bucks. This isn’t ground­break­ing news or really worth dis­cussing except for what hap­pened for the 2+ hours I sat inside this par­tic­u­lar Star­bucks. Let me set the stage: It was 4pm on a cold win­ter afternoon. […]

Continue reading about A Starbucks Observation: When Everything Goes Wrong

jennifer on January 26th, 2012

By now we all know that social should be a part of your over­all awareness/research/customer ser­vice plan. We also know that increas­ingly cus­tomers are dis­cov­er­ing your busi­ness through apps on their mobile devices. Local search has always been impor­tant and is enhanced when tied into Social and Mobile. When you tie all the aspects of […]

Continue reading about SoLoMo — Social | Local | Mobile

jennifer on January 5th, 2012

Image by Rachael Towne The Mayans said the world was going to end in 2012. What did they know? I don’t know and I really don’t care. Call me the Ebenezer Scrooge of the New Year. Except instead of “Bah-humbug!” I say, “Meh”.  As in, who knows if that ancient civ­i­liza­tion was right? Who knows […]

Continue reading about 2012.…Meh

My view­point on the 22 mile Bike Tour por­tion of the Rock ‘n’ Roll San Anto­nio Marathon & ½ Marathon. Our group was the first out of the gate at 6:45am. The weather was foggy but still cool. I am rel­a­tively new to bik­ing and had never done a bike tour before. The energy and […]

Continue reading about Thoughts On The San Antonio Rock-n-Roll Marathon Bike Tour Support

jennifer on November 1st, 2011

Today marks the begin­ning of the audio marathon I call NaPod­PoMo or National Pod­cast Post Month. Over the course of the next 30 days pod­cast­ers from around the globe will be pod­cast­ing daily with the goal of hav­ing 30 pod­casts com­pleted by Novem­ber 30th. This is the 5th year we have done NaPod­PoMo. I use […]

Continue reading about National Podcast Post Month Year 5

When I ran over a giant bolt in the road on a hot 103°F Sum­mer after­noon I had no idea I was about to learn that cus­tomer ser­vice is alive and well. We all moan and grown that cus­tomer ser­vice is a thing of the past. I just had an expe­ri­ence that caused me to […]

Continue reading about How A Bolt In The Road Changed My Mind About Customer Service

jennifer on July 22nd, 2011

It’s only been out for a few weeks, but already Google+ has taken the tech and social media com­mu­nity by storm. Bold state­ments like, “I Have Moved” and “I’m Leav­ing Face­book” have been touted from many an early adopter geek. I’ll admit my foray into the Google+ or G+ as we now refer to it […]

Continue reading about The Latest Bright and Shiny Social Network: Google+

jennifer on May 4th, 2011

Being a space that is not lim­ited to 4 walls, city lim­its, state or coun­try bound­aries makes for lots of fun and inter­est­ing oppor­tu­ni­ties. From speak­ing engage­ments, to local trade shows to incred­i­ble travel oppor­tu­ni­ties where I have the added bonus of meet­ing peo­ple far and wide. Recently I have trav­eled on a Social Media Powered […]

Continue reading about The Journey Continues

jennifer on April 4th, 2011

One of the cool things about being so active in this space are the oppor­tu­ni­ties that come my way. In a recent inter­view with George and Paula Roberts about Fit­ness and Social Media, the idea for a Fit­ness Tweetup was born. We all know that spend­ing an inor­di­nate amount of time on seden­tary tasks leads […]

Continue reading about Fitness Tweetup

jennifer on April 1st, 2011

Most of you know that first and for­most I am a pod­caster. I love the audio medium. Back in the day (2005) I used a com­puter, mixer, mic and var­i­ous soft­ware to share my mes­sage on the web. Fast for­ward a few years and now I am doing almost the same thing with an app […]

Continue reading about Using Cinch For Quick Audio