Business

As you all know, I am in Huntsville, AL at Rhea Perry’s Educating for Success Home Business Conference. While I am one of the speakers, I wanted to do more to show the attendees how easy and fun audio and video can be at events. So, I am hosting a Social Media Lounge and interviewing […]

Continue reading about Speaker Interviews: Educating for Success Home Business Conference Day 1

jennifer on August 6, 2013

Today was the start of my journey. But before I could log one mile of the 1, 929 miles, I had to talk to the woman who is the founder and visionary behind Educating For Success.  For the last 13 years Rhea Perry has used her online community and annual events to help homeschooling families and […]

Continue reading about San Antonio to New Orleans #SMPBT

jennifer on August 5, 2013

One of the things I really like to do with social media is to highlight fun and creative ways it can be used for business. I think it helps to drive home how easy it really is to use the social platforms and their mobile tools to share your messaging regardless of where you are […]

Continue reading about Social Media Powered Business Trip Part Deux

jennifer on August 1, 2013

As you all know, I am what I call a Social Media Gal. What that means for me is I get to work and play in this space for a living. What I enjoy most is sharing my knowledge with others through both community events and client interaction. Seeing those light bulb moments happen when […]

Continue reading about Social Media, Clients and My Philosophy

jennifer on July 6, 2012

Today I decided to do something I haven’t done in a while. Google myself. Now while that sounds like it might be something you do behind closed doors, it really isn’t. Everyone should Google themselves. Simply type your name in the search bar of your browser to see the results of your online activity aka […]

Continue reading about RISE Austin 2011 Video Interview

jennifer on July 5, 2012

We all know that testimonials can be powerful tools for our business. So what are you doing with them after the first excitement wears off? One of the techniques I encourage folks to use when creating their Editorial Calendar is to share testimonials from satisfied clients. Your clients who have taken the time to let […]

Continue reading about Twitter Testimonial Tip

jennifer on February 13, 2012

Last week I did something that happens across coffee shops all across America. I had a meeting at a Starbucks. This isn’t groundbreaking news or really worth discussing except for what happened for the 2+ hours I sat inside this particular Starbucks. Let me set the stage: It was 4pm on a cold winter afternoon. […]

Continue reading about A Starbucks Observation: When Everything Goes Wrong

jennifer on January 26, 2012

By now we all know that social should be a part of your overall awareness/research/customer service plan. We also know that increasingly customers are discovering your business through apps on their mobile devices. Local search has always been important and is enhanced when tied into Social and Mobile. When you tie all the aspects of […]

Continue reading about SoLoMo – Social | Local | Mobile

When I ran over a giant bolt in the road on a hot 103°F Summer afternoon I had no idea I was about to learn that customer service is alive and well. We all moan and grown that customer service is a thing of the past. I just had an experience that caused me to […]

Continue reading about How A Bolt In The Road Changed My Mind About Customer Service