meetup.com badgeOn Wednesday evening the folks from MeetupHQ were in San Antonio. As far as I'm aware this is the first time Meetup has ever been to the Alamo City. They did come to share some of the recent site changes but mostly they came to listen. They wanted to know what we as organizers of groups needed. How could they help us do what we do better? Did we have a wish list of things we would like on the site? They were very sincere and honest about what was in the works, what they could and couldn't do. They took notes, responded and offered their own experiences as Meetup Organizers.

There are 200+ meetup groups in San Antonio. Out of all of the Organizers that are running these groups only 9 folks showed up to spend time learning and sharing with Meetup HQ. I was glad to be able to represent San Antonio and be part of the Think Tank. We offered ideas, suggestion and a wish list which MeetupHQ will take back to their headquarters.

It was great to have the opportunity to exchange tips with my fellow Organizers. There was plenty of conversation regarding venues, RSVP's, group participation, keeping a group active, even the pay or no-pay option organizers use to help fund their groups.

The biggest bomb shell that came out of this was that for the single monthly payment each organizer uses to fund a group you can actually run three groups. When I heard this I was stunned! I asked how long that had been in effect and their response was, "Oh, it's always been that way." I asked the other Organizers if they were aware of this 3 for the price of 1 feature and the resounding answer was, "No". As a matter of fact there was one gentleman who was organizing 3 groups who was paying for all three groups. His annual payments for all three groups was $432. However he could have been doing the exact same thing for only $144! I'll admit to having been upset when hearing about this apparent long time feature that no one knew about. When I pressed them for a reason this their response was, "We have found that when a person runs more than one group the failure rate for their groups increases." My response was, "Well if I'm paying my $20* a month and want to create three groups and they all fail, I'm paying for the right to do it." Now granted, I certainly don't encourage folks to create a bunch of groups and then allow them to languish, but you get my point.

*Disclaimer: The actual amount you pay on the site is dependent on how you prefer to be billed. $19 for one month, $45 for three months or $72 for six months. Obviously the more months you pay for in advance the less expensive the per month cost. They had a $120 per year price, which was great, but they've done away with it since it was their least used plan.

The thing that restored my faith and good humor hap­pened at then end of the evening. Meetup HQ gave the Orga­niz­ers of San Anto­nio a check for $500! They called it Seed Money. It is meant for us to use in any man­ner we see fit to pro­mote our Meetup Groups in San Anto­nio. Talk about a “WOW!” moment. We decided to cre­ate a “San Anto­nio Orga­niz­ers Meetup” and use the money to pro­mote Meetup with a monthly busi­ness card size ad in the San Anto­nio Cur­rent. The goal is to reach the hob­by­ist or enthu­si­ast who may not be inter­net savvy but would enjoy con­nect­ing with like-minded folks. In other words it is a way to bring new blood to the San Anto­nio Meetup Family.

I can say it quite the infor­ma­tive event. As some­one who has been orga­niz­ing a group since 2005, I had a few hard hit­ting ques­tions and plenty of sug­ges­tions. They took what I gave them and were sin­cere in their responses. I respect that. It was appar­ent they enjoy and love what they do.

While I have been uti­liz­ing the Meetup.com ser­vices for a while I haven’t fol­lowed the com­pany inner work­ings. If the four peo­ple I met this past week are an indi­ca­tor of the cor­po­rate cul­ture of Meetup, I can say they’ve got pas­sion­ate employ­ees who not only care about the com­pany but are it’s biggest fans.

Thank you Mee­tupHQ for being will­ing to come down to the grass roots level to really find out about the local Meetups.

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6 Responses to “Meetup HQ in San Antonio”

  1. Mary says:

    Jen­nifer, Thanks so much for hav­ing us — and sug­gest­ing a fan­tas­tic venue!

    Although the group was small, it was really help­ful for us to hear the ques­tions, feed­back and amaz­ing accom­plish­ments the var­i­ous groups had.

    I look for­ward to see­ing how your new Meetup Orga­nizer Com­mu­nity flourished!

    Best,
    ~Mary

  2. Hey Mary,

    It was great to meet the team!

    :-)

  3. Kinda nice to know about the Meetup 3 for the price of 1 fea­ture. Thanks for that lit­tle tidbit!

  4. jennifer says:

    Sue,

    The 3 for 1 is a nice fea­ture. I wish Meetup would adver­tise it that way. I think it would help to bring more of the dead groups back into action.

  5. KarenL10 says:

    I encour­age all mem­bers & Orga­niz­ers to get famil­iar with these forums (bot­tom of every Meetup page ‘dis­cuss meetup’ )

    many, many tips– and you can speak up here as well.

    I think it’s a shame that the 3fer1 option was not known by all orga­niz­ers.
    KarenL

  6. jennifer says:

    Karen,

    Good idea. I agree that forums are a great way to dis­cover more about orga­ni­za­tions. The main point I was try­ing to express was the 3for1 option is some­thing Meetup.com does not make well know.

    For instance, I would have liked to have known that was an option when I orig­i­nally signed up back in Sep­tem­ber of 2005. I would also would have liked to be reminded each time I renewed my membership.

    Some­thing along the lines of: “Did you know you can orga­nize 3 groups for your monthly fee?” or “Thanks for renew­ing. Remem­ber you are able to man­age 3 groups for a sin­gle monthly fee” or “Got another idea for a group? You have cre­ated 1 out of the 3 groups you are allowed to man­age from one fee. Start another one today!”

    Thanks for remind­ing me about the forums. As a long-time orga­nizer, I have ven­tured into the forums a time or two. I can only speak for myself, but in the past I found them a chal­lenge to nav­i­gate with many stag­nant posts and min­i­mal feedback.

    I see with the new look of the site the forums have been updated as well. It appears there is a lot more inter­ac­tion, although right now it hap­pens to be about the new look and usabil­ity of the site. I’ll be sure to take a peak more often to see how things progress.

    Cheers!

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