• LeWeb London 2012 Fave Session

    One of the things I enjoy about all of our connectivity is the ability to be anywhere on the globe……virtually. Many of you know I am a big fan of the LeWeb conferences that Loic Le Meur puts on in Paris  every year. I may not make it to Paris, but thanks to live video…

  • A Starbucks Observation: When Everything Goes Wrong

    Last week I did something that happens across coffee shops all across America. I had a meeting at a Starbucks. This isn’t groundbreaking news or really worth discussing except for what happened for the 2+ hours I sat inside this particular Starbucks. Let me set the stage: It was 4pm on a cold winter afternoon.…

  • SoLoMo – Social | Local | Mobile

    By now we all know that social should be a part of your overall awareness/research/customer service plan. We also know that increasingly customers are discovering your business through apps on their mobile devices. Local search has always been important and is enhanced when tied into Social and Mobile. When you tie all the aspects of…

  • 2012….Meh

    Image by Rachael Towne The Mayans said the world was going to end in 2012. What did they know? I don’t know and I really don’t care. Call me the Ebenezer Scrooge of the New Year. Except instead of “Bah-humbug!” I say, “Meh”.  As in, who knows if that ancient civilization was right? Who knows…

  • Thoughts On The San Antonio Rock-n-Roll Marathon Bike Tour Support

    My viewpoint on the 22 mile Bike Tour portion of the Rock ‘n’ Roll San Antonio Marathon & ½ Marathon. Our group was the first out of the gate at 6:45am. The weather was foggy but still cool. I am relatively new to biking and had never done a bike tour before. The energy and…

  • National Podcast Post Month Year 5

    [display_podcast] Today marks the beginning of the audio marathon I call NaPodPoMo or National Podcast Post Month. Over the course of the next 30 days podcasters from around the globe will be podcasting daily with the goal of having 30 podcasts completed by November 30th. This is the 5th year we have done NaPodPoMo. I…

  • How A Bolt In The Road Changed My Mind About Customer Service

    When I ran over a giant bolt in the road on a hot 103°F Summer afternoon I had no idea I was about to learn that customer service is alive and well. We all moan and grown that customer service is a thing of the past. I just had an experience that caused me to…

  • The Latest Bright and Shiny Social Network: Google+

    It’s only been out for a few weeks, but already Google+ has taken the tech and social media community by storm. Bold statements like, “I Have Moved” and “I’m Leaving Facebook” have been touted from many an early adopter geek. I’ll admit my foray into the Google+ or G+ as we now refer to it…

  • The Journey Continues

    Being a space that is not limited to 4 walls, city limits, state or country boundaries makes for lots of fun and interesting opportunities. From speaking engagements, to local trade shows to incredible travel opportunities where I have the added bonus of meeting people far and wide. Recently I have traveled on a Social Media…

  • Fitness Tweetup

    One of the cool things about being so active in this space are the opportunities that come my way. In a recent interview with George and Paula Roberts about Fitness and Social Media, the idea for a Fitness Tweetup was born. We all know that spending an inordinate amount of time on sedentary tasks leads…

Got any book recommendations?