RISE Austin 2011 Video Interview
Today I decided to do something I haven’t done in a while. Google myself. Now while that sounds like it might be something you do …
Continue ReadingTwitter Testimonial Tip
We all know that testimonials can be powerful tools for our business. So what are you doing with them after the first excitement wears off? …
Continue ReadingLeWeb London 2012 Fave Session
One of the things I enjoy about all of our connectivity is the ability to be anywhere on the globe……virtually. Many of you know I …
Continue ReadingA Starbucks Observation: When Everything Goes Wrong
Last week I did something that happens across coffee shops all across America. I had a meeting at a Starbucks. This isn’t groundbreaking news or …
Continue ReadingSoLoMo – Social | Local | Mobile
By now we all know that social should be a part of your overall awareness/research/customer service plan. We also know that increasingly customers are discovering …
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2012….Meh
Image by Rachael Towne The Mayans said the world was going to end in 2012. What did they know? I don’t know and I really …
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Thoughts On The San Antonio Rock-n-Roll Marathon Bike Tour Support
My viewpoint on the 22 mile Bike Tour portion of the Rock ‘n’ Roll San Antonio Marathon & ½ Marathon. Our group was the first …
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National Podcast Post Month Year 5
Today marks the beginning of the audio marathon I call NaPodPoMo or National Podcast Post Month. Over the course of the next 30 days podcasters …
How A Bolt In The Road Changed My Mind About Customer Service
When I ran over a giant bolt in the road on a hot 103°F Summer afternoon I had no idea I was about to learn …
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The Latest Bright and Shiny Social Network: Google+
It’s only been out for a few weeks, but already Google+ has taken the tech and social media community by storm. Bold statements like, “I …
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