A Starbucks Observation: When Everything Goes Wrong
Last week I did something that happens across coffee shops all across America. I had a meeting at a Starbucks. This isn’t groundbreaking news or …
Continue ReadingSoLoMo – Social | Local | Mobile
By now we all know that social should be a part of your overall awareness/research/customer service plan. We also know that increasingly customers are discovering …
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2012….Meh
Image by Rachael Towne The Mayans said the world was going to end in 2012. What did they know? I don’t know and I really …
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Thoughts On The San Antonio Rock-n-Roll Marathon Bike Tour Support
My viewpoint on the 22 mile Bike Tour portion of the Rock ‘n’ Roll San Antonio Marathon & ½ Marathon. Our group was the first …
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National Podcast Post Month Year 5
http://cinch.fm/epodcaster/napodpomo-2011/305193.mp3Podcast: Play in new window | DownloadSubscribe: Apple Podcasts | RSSToday marks the beginning of the audio marathon I call NaPodPoMo or National Podcast Post …
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How A Bolt In The Road Changed My Mind About Customer Service
When I ran over a giant bolt in the road on a hot 103°F Summer afternoon I had no idea I was about to learn …
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The Latest Bright and Shiny Social Network: Google+
It’s only been out for a few weeks, but already Google+ has taken the tech and social media community by storm. Bold statements like, “I …
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The Journey Continues
Being a space that is not limited to 4 walls, city limits, state or country boundaries makes for lots of fun and interesting opportunities. From …
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Fitness Tweetup
One of the cool things about being so active in this space are the opportunities that come my way. In a recent interview with George …
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Using Cinch For Quick Audio
Most of you know that first and formost I am a podcaster. I love the audio medium. Back in the day (2005) I used a …
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